Testimonials
 
 
 
 

We recently entered into agreements to lease 3 2015 VW Jettas from your Maple location.  Salesman we dealt with was Viktor Kocsis. We accepted delivery of vehicles end of October and beginning of November.

 

From the moment we walked into the Maple location and were given information about the prospective purchase of the Jetta, Viktor went over and above the duty of a car salesman.  We were very pleased with his simple explanation of features, demonstration of same and his overall personable way of doing this so effortlessly.  His passion for his occupation was unmistakable and results in an exceptional salesman/employee.

 

Within a week or so after first visit, we came in and entered into agreements to lease the Jettas from your location.  Delivery was accurately set out and updates were provided periodically by Viktor. 

 

The overall process from start to finish, signing of lease agreements with another exceptional employee, John Suppa, delivery etc. was seamless and in fact was enjoyable to say the least.

 

An overall feeling of trust and confidence existed between us and your dealership which I must say is not always evident in every dealership.

 

We feel that the above employees should be recognized for their well-organized, professional and competent way of doing business in such a friendly manner.

 

We are happy with the decision to enter into a relationship with Maple Volkswagen and look forward to possible future purchases.

 

Thanks again for a pleasant experience.

 

Yours truly,

METRO MECHANICAL (2003) LIMITED

 

Gina D’Addurno, President

Maria Lollino, Secretary-Treasurer

 


 

 

I just wanted to send a note to thank your staff for the great experience we had this week in purchasing a Jetta for our daughter. 

From the moment we walked in on Saturday afternoon, we were greeted by John Suppa with a great smile and knowledge as to what we were looking for.
John was a great help and answered all our questions and made our daughter feel comfortable in the choice of car. I will without hesitation recommend the
Maple VW dealership to anyone .... Keep up the great work.....
Daniel was also very prompt and accurate in our dealing.....
Once again.. keep doing what your doing... it works and people will talk about it...
Thanks
C.P.B.



We are writing this email to express our sincerest gratitude for your outstanding customer service. Purchasing a vehicle can be extremely stressful, however your welcoming demeanor put us at ease immediately. It was very evident that you wanted to meet our needs and throughout the process you did exactly that. Furthermore, we would like to thank you for going  above and beyond to make sure that we would receive our car on time and that we would also receive the car that we had always wanted. It has been an absolute pleasure working with you and we look forward to future purchases at Maple Volkswagen .
Our warmest regards,
G.C.


 

To Who It May Concern:
I would like to take a moment to acknowledge the absolutely fantastic service that my wife and I received from Johnny and Daniel recently.
We purchased a used Tiguan and could not be happier!  We were treated with the upmost respect and were made to feel extremely comfortable from the minute we walked in (after we had test driven 5 other vehicles at different dealerships from Mississauga to Bolton).  
Johnny and Daniel both provided us with genuine advice based on our needs after taking the time to get to know what was important to us.  Johnny even took the time to drop the car off to our home after the Paint Protection was applied- a completely unexpected but most pleasant surprise.  This was truly going above and beyond.
We would recommend Johnny and Daniel to our friends and family- they are true assets to the organization.  Thank you for a great experience (the best we have ever had in buying a car).

R.O.

 


 

 

Anthony,
Thanks for the Great Service you guys provided yesterday.
I’m really impressed with the Showroom and Service area.
You, Dom and Greg seem to put a great service dept together.
Please give my thanks to the tech that worked of my Jetta yesterday.
For sure my families next VW will be from Maple VW!

 


 

Hi Anthony,
Just wanted to thank you again for taking care of my vehicle issue in a timely manner today. Both you and the VW team were quick to spot the problem and fix it without question. I was fascinated as to the cleanliness of the shop area and all the employees that were working on other vehicles in a very professional manner and were also very polite (nothing worse than a dirty messy shop with employees uttering profanities – not at Maple Volkswagen). I was also impressed that you allowed me as well to asses the issue of the vehicle in the shop area. Often it’s the little things like this as to how a customer is treated that keeps us/me coming back and spreading the word that Maple Volkswagen is the place to have your vehicle serviced… well done!    

 

 



I have been to many VW dealerships and none compare to this one. It looks fantastic and the staff are incredible. I was offered coffee and waited in a very nice waiting room. My car was taken early and the wait was not long at all. My car was spotless after, which is great because I was due for a wash. I have referred a friend there (to purchase a car) and he loved it as well! 11/10!! No room for improvement--everything is amazing!
Tiffany

 


 

 Hi Jim,
I just picked up my new VW Golf 2013 Wolfsburg Edition car Thursday night.
I was looking for a hatchback the last two months and visited numerous dealerships including Mazda, Subaru, Lexus, Toyota, Audi, and Honda. In some cases, I went to different dealerships of the same car brand because I didn't get a good feel of the staff. 
A couple of weeks ago, I dropped by your dealership and met Viktor. He was approachable and knowledgeable. He listened to my car needs and gave me his insights which helped a lot.  The next day I went back and we hammered out a deal.
My initial plan was to purchase a car in the spring. Also please note that I'm of Asian descent and normally when I make a purchase of this magnitude I will shop around with Korean or Chinese sales staff.
Maybe I could have got a better price with someone else if I shopped around, but I believe in having a good long term relationship and working with someone who I can happily refer to my friends to in the future.  At the end of the day I was happy with the deal I got and Viktor was a big factor of the car purchase.
 Daniel was also a pleasure to deal with. He is easy going and knowledgeable.   He was forthright which I really appreciate and a down to earth person.
 I just wanted to let you know that both these guys made my purchase enjoyable and if I have any friends looking for a car that I would recommend Viktor.  They are quality individuals who know how to deal with people in a professional manner and go above and beyond to meet their customers needs. 
 Thanks.

 D.K.


 

Dear Marco Mantenuto,
I would like to thank you and your team at Maple Volkswagen for all of your recent help with my vehicle purchase and related decisions. I want to let you know that this has been the most pleasant, helpful, and low-pressure sales experiences I have had, and I used to work in real estate. As a sales consultant you went above and beyond my expectations to ensure that I had a smooth transition from a previous lease with another company to owning my first Volkswagen. The effort and level of customer service from you and your team was extraordinary and I am more than happy to refer business to you in the future. You demonstrated genuine care and honesty where others would not have and for this you deserve recognition. I want to thank you again for all your effort and personal time that you put in to help me out. I wish you the best in the future and much success in this line of work where you have demonstrated excellence, and I look forward to doing business with you in the future.
Sincerely
Patric Plesa
Proud Volkswagen owner