Volkswagen Warranties and Coverage

A little coverage goes a long way. The right coverage goes even further.

New Vehicle Warranty for 2018-2022 Models

4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Powertrain
5-year / 100,000 km* powertrain limited warranty

Corrosion Perforation Warranty Period
2018, 2019 or 2020 models: 7 years / unlimited kilometres

Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.

For warranty information on 2017 or older models, consult your owners' manual.

*Whichever occurs first.

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New Electric Vehicle Warranty for ID.4

New Vehicle Limited Warranty
4-year / 80,000 km* new-vehicle limited warranty ― wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Mechanical Powertrain
5-year / 100,000 km* mechanical powertrain limited warranty

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

High Voltage Limited Warranty
8-year / 160,000 km*

High Voltage System Limited Warranty which includes:

  • Protection to net 70% remaining battery capacity 
  • High-voltage battery module
  • Battery housing
  • High voltage battery
  • BMS control unit
  • BMS connector housing
  • Switch box high voltage battery
  • Connecting cable for battery module
  • Module monitor control unit
  • Cooling element
  • Connector housing
  • Transport / recycling cost

*whichever occurs first


Certified Pre-Owned Warranty

Choose between our CPO Assurance Program and Premium Assurance Program.

Assurance Program

  • Remaining new-vehicle limited warranty
  • 6 months of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Premium Assurance Program

  • Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
  • 2 years / 40,000 km of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

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More Warranties

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Volkswagen Parts Warranty
Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty.

If purchased from an authorized dealer during the new-vehicle limited warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

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Accessories Warranty
Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase.

If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.

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Battery Warranty
Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**

*A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.
 

**This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.


Roadside Assistance

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Stay safe with our 24/7 Volkswagen Roadside assistance.

What's Included?

  • Towing to nearest Volkswagen dealership or authorized garage
  • Battery jump-start
  • Flat tire service
  • Lockout service
  • Gasoline delivery service
  • Emergency winching service
  • Trip interruption benefits with purchase of a new vehicle

Who's eligible?

New vehicles
Volkswagen vehicles sold in Canada are eligible for 4 years / 80,000 km, beginning at the date of vehicle delivery or warranty start date, whichever comes first.

Certified Pre-Owned
CPO vehicles come with an additional coverage beginning at the expiration of the original coverage or sale date of the Certified Pre-Owned vehicle, whichever is later.

Need Assistance?
Call 1-800-411-6688 for details and to sign up.

Before calling, have the following details ready:

  • your vehicle identification number (VIN), located on your registration, insurance or windshield on the driver's side
  • year, model, colour and licence plate number
  • vehicle location, including nearest intersection or street address

*Roadside Assistance services provided by Xperigo


Are out-of-warranty vehicles eligible for coverage?

Dealer-serviced (out of warranty) vehicles
Is your Volkswagen out of warranty? Make sure help is always right around the corner. Get 6 months* of complimentary Roadside Assistance when you spend between $100 and $249 on select VW services at participating dealerships. Or get 12 months* of complimentary Roadside Assistance when you spend $250 or more at a participating dealer.

Please contact Maple Volkswagen to obtain comprehensive information about warranties and coverage, including all terms, conditions, and eligibility requirements or please visit vw.ca.

To obtain comprehensive information about warranties and coverage, including all terms, conditions, and eligibility requirements, please visit vw.ca.

We strive to provide accurate and up-to-date information. However, please note that (but is not limited to) terms, conditions, eligibility requirements, specifications, equipments, options and prices are subject to change without prior notice. For the latest and most accurate details, visit vw.ca. In the event of any discrepancy between the information provided on this website and vw.ca, the information on vw.ca will take precedence.

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